International Sales Policy

We welcome our international customers from all over the world! We would be pleased to have you as one of our valued customers. Please contact us with any questions prior to placing an order. We understand that doing business internationally could be a challenge, and we therefore strongly encourage you to ask as many questions as you need in order to feel comfortable prior to placing an order.

PHONE & EMAIL FOR SALES & SERVICE:
Phone Number: 305.947.8883
Email Address: info@ecjusa.com

 

HOURS OF OPERATION:
Monday – Friday: 11am – 6pm
Saturday: Closed
Sunday: Closed

SHOWROOM & MAILING ADDRESS:
16810 Collins Ave
Sunny Isles Beach, FL 33160

SHIPPING POLICY

(See Shipping Policy)

 

PAYMENT METHODS

At this time the only method of payment we will accept for is a wire transfer.

RETURN POLICY

Due to the complexity of re-importing timepieces and jewelry (i.e. taxes, duties and customs regulations), all international orders are considered final sales and cannot be returned or exchanged.

TAXES AND DUTIES

All import taxes and duties (e.g. VAT, GST, PST, etc.) at the destination country are the sole responsibility of the recipient. These fees are separate and are in addition to the cost of the watch you purchased from us. Prior to delivery you will be contacted by the courier service or customs to pay for these fees. The recipient is responsible to pay these fees, typically either prior to delivery or at the time of delivery. Each country has its own specific importing rules and regulations. We therefore suggest you contact your local customs authority directly for specific importing requirements and details.

CURRENCY

East Coast Jewelry is an American company, and all price quotes are in USD.

All transactions must be completed in USD.

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